Extreme Iceland values the safety of our adventurers and wants to provide you with the best information. Here you will find where to go if you get sick, information on hospitals and insurance, company health measures, and the answers to our frequently asked questions.
According to the Directorate of Health, Iceland has not been classified as a high risk area, so travel here is safe. However, as of 20 March 2020, Iceland temporarily closed its borders to tourists from countries outside of the EU/EEA and EFTA. The travel ban is valid until 17 April 2020 and is in line with the EU's recommendations. An updated list of high risk areas can be found here.
The most up to date developments and information about Iceland and COVID-19 can be found on the official Directorate of Health and Department of Civil Protection and Emergency Management websites.
If you have traveled to any high-risk areas or been in contact with anyone who has COVID-19 within the last 14 days and are worried you may be officials advise you to call 1700 from an Icelandic phone number or +354 544 4113 from any other phone. A health care professional will give you further assistance.
In response to the Covid-19 outbreak, Extreme Iceland has put various safety measures into place to protect our travelers. All safety procedures were created based on the guidelines provided by the Icelandic Directorate of Health. Our tour guides and staff have been prepared according to these standards. If concern of infection is raised for a passenger, health officials are to be contacted and the appropriate safety measures will be followed by guides and staff.
We want our clients to know their safety and welfare is our top concern at all times, whether that means helping you snowmobile or avoiding infection. The best way to protect yourself from infection is by practicing good hygiene, so every Extreme Iceland vehicle has been outfitted with hand sanitizer. All our vehicles and operational bases have printed instructions on how to prevent getting sick.
While we acknowledge this is a serious situation, this is not the first time a health crisis has caused widespread panic (i.e Zika, SARS, and Ebola). We hold on hope that as more patients recover and we learn more about this virus strain, the fear can and will subside. In times like these, we must remember how important it is to manage misinformation and follow the advice of official health organizations.
Yes. The health and safety of our passengers remains our highest priority, so all cars are cleaned following tours. In the wake of the outbreak, we have begun to regularly disinfect our buses as well if we suspect there could be a chance of infection.
In the case of a suspected COVID-19 infection, Extreme Iceland has a strict set of emergency procedures to follow. These procedures are based on guidelines created by the Icelandic Directorate of Health. While each case might differ, if there is a high probability of infection, health officials are to be contacted and the proper measures taken.
Travelers are not asked to take any medical precautions. We believe that all adventurers traveling with us are sensible and can make an informed decision based on their own health. To reduce the risk to a minimum, we advise all of our tour participants to frequently wash your hands, avoid touching your face, and cover your mouth when sneezing and coughing.
Extreme Iceland can not be held responsible for any loss, damage, accident, injury, sickness, schedule change or other factors due to weather, strike, natural disasters or any other cause beyond Extreme Iceland ‘s control. Extreme Iceland acts in good faith and cannot be held responsible for defaults or delays of organizations that are not a part of the Extreme Iceland family such as individual agencies, hotels, other tour operators, airlines, guides, restaurants or any other person‘s or company‘s act.
Find more information on our refund and cancellation policy here.
While the likelihood of COVID-19 infection in Iceland is very low, healthcare facilities around the country have begun updating their response plans. Surgeon General Alma Möller said during a press conference that The National Hospital is well-equipped to handle coronavirus patients, and added they have 26 respirators in top condition.
In the case that you do get sick on vacation, take comfort that Iceland has some of the best healthcare in the world. For insured travelers in-patient hospitalization is free, and for as long as necessary. Keep in mind that ambulance services cost a fee.
Hringbraut 101, 101 Reykjavík, Iceland
Capacity: 700 beds
For temporary travelers, Iceland has health centers and clinics that provide primary health care if need be. If you feel sick while on your trip, you can go to a local health center and they will take you even without booking an appointment. Practically every doctor and health care worker in Iceland speaks English.
Keep in mind you may be charged for services provided at the center, so make sure you are covered under health insurance.
EEA citizens who are insured are entitled to all medical services while in Iceland. The type of care needed and the expected length of stay will be taken into consideration. Services provided are charged at a fixed fee. Depending on your insurance, it’s possible to get the charge fully reimbursed.
Make sure you understand your health insurance policy before you travel. If you have a European Health Insurance Card (EHIC), you must bring it to Iceland with you. If you don’t, you’ll have to pay in full for any of the healthcare services used.
It is recommended that non-EEA citizens purchase travel insurance. People in this category can get medical care while in Iceland, but must pay full price for all services and can seek reimbursement from their health insurance providers.
Travelers who need to visit a doctor in Iceland should make sure they bring an insurance card or papers and a valid passport. The following prices are for services offered by local Health Care Clinics and the national hospital. Note that prices will be much higher at private health care clinics.
As of 20 March 2020, Iceland closed its borders for all non-EU/EEA and non-EFTA nationals in compliance with the EU's recommendations. The ban is valid until 17 April 2020. People are advised against any unnecessary travel to “high-risk areas” including Italy, China, South Korea, and Iran. Health care workers have been asked to limit travel as much as possible.
As of 24th of March 2020, the Directorate of Health in Iceland amended rules of social distancing. This means that individuals must keep a distance of at least two meters from each other. Group gatherings of more than 20 people are forbidden. Due to the social distancing ban, some facilities such as gyms, spas, swimming pools, and hairdressers are closed.
Stores and pharmacies will stay open during the outbreak. Although, no more than 100 people can enter the facilities at the same time. Shops and pharmacies have employees who make sure that people abide by the two-meter rule as well as provide hand sanitizers.
Patients diagnosed with COVID-19 in Iceland have been quarantined and are being monitored closely, as well as those they were in contact with. Those who have not been diagnosed but have traveled to high-risk countries have been asked to self-quarantine for the required 14 days. Icelandic health officials have continued to take all necessary precautions to protect citizens and travelers and the chances of catching the virus inside the country remain low. Travelers are asked to practice good hygiene to keep them and others safe.
If you suspect you might have been infected with COVID-19, please refrain from going out in public. Health officials recommend you self-quarantine and call 1770 (+354 544 4113) for further advice. Most importantly, refrain from going to the ER or clinics without being asked to do so by a health professional.
In the unlikely event that you contract the coronavirus in Iceland and develop respiratory issues or other complications related to the virus, you will be hospitalized in one of the university hospitals in Iceland. One is located on Fossvogur 108 and the other one is right downtown in 101.
There are also smaller hospitals around the country which are well prepared to deal with coronavirus incidents. Otherwise, all foreign patients who show mild symptoms with confirmed or strongly suspected cases will be quarantined in a medical hotel in Reykjavik. All local citizens are subjected to home quarantine if hospitalization is not needed.
For as long as needed. Patients with mild symptoms will be put up in a medical hotel and locals subjected to home quarantine. Currently there is no treatment for the virus, only for the symptoms. Based on the information so far of recovered cases, people have spent around three weeks in the hospital. As to the question of how long does coronavirus last, there is no answer yet as symptoms can subside before a full recovery.
No entry screenings have been recommended at this point in time, according to the Directorate of Health for Iceland. Iceland customs are not asking travelers if they have been to China and there are no entry stamp checks being done by border police on flights arriving from inside the Schengen. However, texts are being sent to incoming passengers to seek medical attention if they have come from Wuhan and are showing flu symptoms.
More information on the preparedness of Iceland’s airports and ports can be found here.
The Icelandic Directorate of Health recommends that people carry disposable tissues to sneeze into or throw away instead of using masks. According to WHO, healthy people only need to wear a mask if they are taking care of a person with suspected 2019-nCoV infection. Frequent hand-cleaning with alcohol-based hand rub or soap and water is the most important preventive measure! However, if needed, you can buy masks at pharmacies for around 10 ISK per piece.
We hope this has been helpful!
If you have any other questions regarding booking a tour with us, please contact us here.